Shipping, Taxes and Returns

Worldwide shipping
All orders are sent in secure packaging with tracking.

All orders are shipped from Berlin, Germany.
 

Shipping time
All orders will usually be posted within 3 working days. 

At times it may take up to 5 working days. If the delivery is urgent please leave me a note at checkout or via e-mail and I will do my best to organise a timely delivery.
 
Orders within Germany will usually take 1-3 days. Please be mindful of the busy times of year where shipping times can increase.
 
International orders may take anywhere from 1-3 weeks depending on destination.
 
Be assured that I will always endeavour to post items in the specified time, but please understand that I have no control over the time they take to reach you.

You will be notified when your order has been shipped.
 
Due to overseas shipping and potential holdings at customs, there might be a slight delay in delivery. 
 

Customs duties and taxes
Customs duties or any additional fees or taxes are not included in the price and will not be paid by me.
I am not responsible for lost, damaged orders or customs delays or any delays caused by national or international mail delivery services.
 

Returns
To preserve edition numbers and limited edition quantities, original artworks and exclusive items, all orders are final. Once an order has been dispatched, I do not accept returns on any purchase.
 

Loss or damage
I will consider a refund if your order is proven lost by the mailing services.
 
Each item is securely packaged to avoid damage. In the unlikely event that an item arrives damaged please send the following via e-mail within 24 hours so we can claim compensation:

1. A photo of the damaged product
2. A photo of the interior packaging and delivery box
 
 
If you have any questions or queries please contact me directly.